Returns & Exchanges
At MasterPieces, we strive for perfection in every stitch, but if your garment isn't a perfect fit, we offer a seamless 30-day return and exchange policy. To ensure your satisfaction, all items must be returned in their original, unworn condition with tags intact.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and protective seals are still attached.
Label and Ship
Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing